Customer Testimonials
Allby was extremely helpful and very professional id my truck purchase. He went above and beyond in making sure everything was taken care of...can't thank him enough!!!!!
Sketchy ways of making sales deals. Did not want to give me sales price of car instead wanted to give me finance amount… I had my car appraised and they KEPT MY KEYS FROM ME. I had to ask for them 4 times.
The team here was great. I paid the advertised price with not much added on. I think they really are the lowest priced in Florida.
Allby and Williams helped me. They are wonderful! They treat you well and try to help you.
dealership salesperson didn't want to sell the vehicle! he acted like I wanted to steal the vehicle, when i made a fair cash offer; saying things like it was his personal vehicle! totally stupid!
Eric done a great job. Got a new ram 1/11/24. Recommend this place definitely
I found this dealership on Autotrader and they had the vehicle I wanted advertised for 64K which is a GREAT price. I made the online offer and did the credit report online. I received follow up texts from Angie, in which I disclosed that I was concerned that the price might include charracteristics which do not apply to me: I am not military, not a first responder, not FFA. She involved Mike, who I believe to be a manager. They quoted me a price of $67,780 not including tax, tag, title. At the last moment, while I was headed there, the ... Read More DealerRater - Oct 20, 2023
Absolute horrible experience, the dealership, math, and the hidden fees in this place are absolutely ridiculous. Was super excited and ready to make a 2 Hour Dr. for a vehicle that I've been looking for for over three months. However, something inside me told me to give them a call find out what my out the door price was mind you the purchase price was just under $16800. How in the world is my out the door price $24,500??? They add so many hidden fees that they don't tell you about I would not recommend this place exactly why they have ... Read More DealerRater - Aug 14, 2023
Flew from Chicago to Florida to pick up my vehicle I was advised the cost of the vehicle was approximately $13,988. When I arrived the dealership advised me there were a additional fees that I needed to pay in order to purchase. Per the documented receipt I would need to pay the following ON TOP of the price.
"Transport Fees: $399.00" (moving it from one dealership to another. Unnecessary since I was flying from Illinois to FL to pick up wherever the car was listed. Also illegal per FL law. Must be included in the vehicle listing price).
“Car cleaning “... Read More DealerRater - Mar 2, 2023
Great dealership! Patrick, one of the managers, helped me get the vehicle I always wanted.
Drove two hours to look at a car that had an attractive price online. When I got there after the test drive I asked if we could start talking about the price they came back with an $8000 increase in price over what was posted on their website. It is truly very disappointing to be treated this way when you drive two hours to look at a car. No wonder it’s been sitting on the lot for three weeks. I have to laugh, Ive bought many vehicles over my lifetime and not once have I ever walked in and had ... Read More DealerRater - Jun 4, 2022
I called the service department Saturday morning expecting to get my truck in for brake work sometime this week. They said they had a cancellation and I took it right in. By 11:30am, my truck was finished and at a great price. Thanks Nester!
I had a great experience working with Bobby and Alfredo at this dealership. I got a much better price than I was offered at any other dealership. They kept me informed of the status of the delivery. The truck was being washed when I arrived. I spent ten minutes with Kathy, their financial person, who had all paperwork ready to be signed. By the time I was done with Kathy, the truck was clean as a whistle. Alfredo spent time with me in the cab going over everything. Overall, one of the best car-buying experiences I've had.
Don't go here! This place is a rip off. We were told one day a certain price and when my son went to go pick up the car the raised it over $7000. Didn't bother telling him till after they ran his credit and mine. The listed price on the website was less than the numbers they showed him. I have bought many of cars in my life time. Won't stand for a company trying to take advantage of young people. We will take our business else where.
Total scam artists! They intentionally mislead you on the price of the car on the internet just to get you in the door. Shameful! - James
I just bought a new challenger sxt 2021 from this dealership..I had great experience with this dealership especially the seller( Antonio Martinez ) and the sells manager( Alfredo ).. they are really nice and easy to deal with them and they will make anything to make you comfortable to buy from them like they are not pushy and they don’t lie Thanks guys and god bless you
False advertising, the final price of the vehicle was 7k over the online price, add stuff like gps tracking (i never asked for that service). All they do is find the way to "eat" all my down payment. Stay away of that place.
I purchased a 2017 Ram 1500 Rebel. Like most dealers, they have hidden fees that they don't disclose until you are signing the final paperwork. Even with the fees, the prices were not terrible. After completing all the paperwork, I was given my key and sent on my way. I say key because I was given only one key and key fob. When asked if they could assist in getting a second key, I was told that I could get one online and the cost was usually only $400-$500. That would have been nice to know prior to spending over $30,000 on ... Read More DealerRater - Apr 29, 2021
Dealt with Matthew over phone. Told him we would be driving over an hour to look at a truck. He assured us truck was there and in great shape. When we got there he wouldn't even speak to us. They truck was no longer there so we wasted over too hours. Would never trust them with anything. Do not purchase anything from them. Anything they tell you is a lie.
I called to ask the OTD price of a vehicle they had for sale said I'd be in 3 days after call. Went in the next morning to see if the reviews about this place were true! Not only was the vehicle not there, but was sold. Found out the color as advertised was not the actual color. And yes they changed the price didn't want to give me the fees they added to get that price. I had to ask for them. I agree with the rest of these reviews buyer beware. on that note I'm not ... Read More DealerRater - Mar 4, 2021
just now They do not honor the sale price they list online. Would not recommend you wasting your time playing pricing games. Terrible experience never again.
You know how bad of a dealer or business it is when they don’t respond to emails, calls and bad reviews. The first thing a good business would do is call you to fix your issue so you would delete the bad review. They just told me a truck with no oil, engine light came on, I had to pay $300 service and there is “nothing the General manager Bobby Collins can do for me”. He is a thief and I will be making sure Dodge takes a look into this business and their horrific customer service practices.
Buyer Beware!!!! Very poor customer service! Online price doesn’t match what you will end up paying for!They have hidden fees ridiculous place to buy from! Would not recommend!
Beware! If I could give less than 1 Star, I would. Total scam and disrespectful employees. Spoke with Jennifer online about a truck listed for $22,900. After confirming the price and details multiple times, I agreed to drive an hour to go see the truck in person and continue the conversation. Upon arrival, the price of the truck magically increased to $25,000, and then was told that I "must" purchase additional add-ons and their 3rd party warranties, bringing the price to $29,000, not including tax, title, dealer fees, etc. I asked a few questions to understand the sudden price jump and mandatory ... Read More DealerRater - Dec 17, 2020
Don’t waste your time they had a truck listed online for 12,000 and try to sell it to me for 18,000 and wouldn’t come down wasted an hour to drive here to look at a truck they couldn’t even find the keys for it. SCAMMERS!
False advertising, shady salespeople. Vehicle was listed online for one price, drive an hour to go see it and was given the price and mileage of a different vehicle. After figuring that out Chelsea still tried to sell us the different truck. Then wanted 3 1/2 times more for the truck then was listed( yes I said 3.5 time more money)
I have a 2000 Dodge Ram and was told by another garage were it was serviced that it needed a water pump. I stopped at Labelle Dodge they said they had the pump. I made an appointment and ask them to also check the horn and cruise control. I arrived at 10AM and waited until 2:00PM before any feedback. They said there was no leak and they did not have the parts to fix the horn and cruise control. They charged $70.00 to check the horn $70.00 to check the cruise control and $70.0 for looking at the sway bar. Total $235.09 incl.shop chg. ... Read More DealerRater - Oct 6, 2020
I would like to give a shout out to Mario and the service team at LaBelle Dodge Ram. I have had a problem with my 2019 ram steering rack for two years have brought it to my local dealer here in Naples who were very rude and could not diagnose the problem north even begin to fix it finally I brought it back to Labelle Ram and am truly glad I did. Tony the mechanic assigned to my vehicle could not located the problem immediately but took the time to diagnose and fix the problem. I am truly grateful.
Misleading Pricing be aware, after several phone calls to get the real price on an online advertisement which to me seemed to be unreal, i could finally get the answer before driving 4h (they wont tell the real price over the phone), ford escape advertised as $6.900 out of the door $14990 , FALSE advertisement they can be sue for that, fine printing and misleading information qualifies for a law sue, save you original advertisement price and if you feel the price went too high after you already purchased the car, you will be entitle of get all your money plus compensation back, ... Read More DealerRater - Jul 28, 2020
Luis did a fantastic job of working with us. All in all a pleasant experience. Very happy with my new Jeep and will look forward to dealing with in the future.
Drove from Naples to look at a car.. Thank goodness I know something about cars. I found the VIN plate inside the driver side door was changed indicating a rebuilt/ salvaged title. No where online did it say anything about that. Had an appointment.. salesman never showed up. Shady won't go back. Dont waste your time.
Car listed with an internet price of $14,000 had a final price of $19,000. Purchasers expect to pay a dealer admin fee but not undisclosed xx fees like $1100 “reconditioning fee” and others. BE CAREFUL.
Found a 2017 Ram 1500 listed up on Arcadia Chevrolet's (another Platnerr dealership) website. Called to confirm that they had it and confirm price, spoke to Bertram. As long as I financed it and had at least a $1000.00 trade in we were good to go. Would do both. Drove an hour and of course got the old "bait and switch" from him. Wanted to charge me $6000.00 more. Had a few not so nice words for him and drove to Labelle. Sat down with Cody Styles who was up front, confirmed price with sales manager and honored the on line ... Read More DealerRater - May 10, 2020
Typical used car sales tricks. Changed price twice after making a deal. Would not honor internet price then wanted to add service fees. Really a shame because I was on the way.
This place is a joke...they have lifted trucks out front with a price of 39,000 on the Internet....then ya get in there and they claim the truck is actually 44,000 plus another 8,000 for the lift..ive also filed a complaint with the better busines bureau for false advertising.
Chelsea Davis was quick to respond, very polite, friendly, and did not pressure us into buying. She stayed late, and did what was needed to get the deal done. We would recommend her to anyone looking to purchase a new Dodge, Jeep or Chrysler vehicle.
Attempted to purchase a vehicle from this dealer, original price 16000 discount 3200 then found the same exact car online on THEIR website for 10,000. What kind of people are they?
We've been trying to get someone to call us back to get refund on warranty we supposedly had on our vehicle. No one wants to help since we're not buying. Looking at some others reviews about this company we maybe never had a warranty.
Had a great experience at la belle dodge love my new truck n Chelsea did a great job thanks for all the hard work and dedication
Sold us a truck from canada with 2700 miles on it. Was told we had full ram warranty. Had issues and found out no warranty. They imported it improper and the bank should not have even given the loan. 4000.00 in repairs and trucks check engine light is still on so I guess their mechanics suck too. Please read their reviews everywhere. They have the best prices because they are schisters
We "built" our 2019 Ram online and it lead us to 2 dealerships that had it in stock - one VERY well known Tampa dealership and Labelle Dodge. The staff at Labelle beat the other guys HANDS DOWN!
Being an active duty family, we found ourselves unexpectedly needing to trade 3 vehicles before moving to a new base. Since we are not located close to either dealership, I did all the initial research by phone and text message.
We started with "the other guy" and I was shocked at the disrespect I was treated with. Annoyance at questions being ... Read More DealerRater - Mar 17, 2019
Worst dealership I have ever been in ! Lairs lairs lairs ! Bought a truck hear and not only is John a salesman a lair but so is the sales manager! Will be calling the dodge zone rep in the morning to report these xxxxxxxx ! Don't buy here !! John Ramos is a huge liar !
Dirty crooked liars!!! We went on car gurus and were delighted to hear back so quickly from Desiree about a Dodge Ram we wanted to buy. She call us be fore we drove nearly 45 minutes to confirm truck was waiting for us. We arrive there and she said the truck was just sold and she had no idea. In an office 20 X20. She then proceeded to sell us a truck for $6000 more. Luckily we left! BEST PART THE TRUCK IS STILL FOR SALE! Same truck, same Vin, same color. They should shut down. LIARS. Desiree you know what you did ... Read More DealerRater - Dec 16, 2018
I was looking for a new, reasonably priced jeep. I came across one on their website for $32,000. When I showed up, the price was higher than $40,000. The salesperson was disrespectful, slow, and didn't seem eager to sell a vehicle. He took so long to get the keys for the test drive, and it was so hot outside. I drove over an hour to see this car, hoping to get the price I was shown online, when I asked about this price- the dealer was rude and had an attitude. He said it was "OBVIOUSLY" wrong. Maybe you ... Read More DealerRater - Aug 28, 2018
I drove 5 hours 230 miles to buy my truck. They have the best prices in Florida. Got there 40 minutes before they closed. They gave me a little more for my trade than what we agreed to on the phone once they saw it. Very fair about everything. Very friendly and helpful. Took the time to show me how all the new gadgets on my truck work even though it was past closing time. I have bought at least 20 vehicles over the years, this was hands down the best dealership I ever worked with! Well worth the drive. Anthony was very knowledgeable ... Read More DealerRater - Aug 12, 2018
Purchased a new truck in may 2016. I cancelled the extended warranty 3 days later. Confirmed cancellation with the warranty company. Was told the refund would come off the back of the loan. Ok now December 2017 I traded in the truck for a new one and come to find out the bank I financed the vehicle with never received the refund check. I contacted the bank and warranty company and was told to call the dealership to resolve the issue. I call every week and it’s going on 7 weeks with no returned calls or answers. Very unhappy with this dealership.
My husband and I were in the market for a larger SUV. We were upside down on our trade in and needed to get out of it quickly. We drove from Sarasota, Florida (1.5 hours) to get here. The staff was amazing. Luis was very helpful and took his time explaining the features and differences in the Jeeps we were looking at. The sales manager took his time to get our payoff information and their dealer buy out price vs. ours. Everyone was fantastic and made sure that we got the best deal we could. LaBelle Dodge Chrysler Jeep Ram beat ... Read More DealerRater - Jan 4, 2018
Shopping for a car is terrible, we all know this. But, what makes it a great experience?
1.) Your sales person: Tobi here at Labelle Doge is a 100% true truck professional and consultant. She went through in detail over the phone and email all my needs to special order my dream truck. She always returned my call, and emails. She was always a true professional.
2.) Price: Labelle Dodge has a low overhead, regardless of the facility, you get a great and fair price. This is what we care about right?
3.) Promise: Did you get promised something only to have to chase ... Read More DealerRater - Feb 27, 2017
Had this Canadian truck brought in late in afternoon cause it didn't start. One of their guys took us to a motel and showed us around town, pointing out restaurants. First thing next day they replaced the batteries under warranty (2 of them, it's a RAM 2500 diesel), then spent rest of the morning flashing the software (6 updates). Great service, nice people, but sure would be nice if RAM could speed up the software updates. The service advisor, Jay Lineberry, was a great help.
Tobi at Labelle Dodge provides the best purchasing experience! I will buy from her again in the future! Tobi is fair, honest, knows her product and a pretty lady too!
RAM makes a nice truck, service departments must be using home mechanics. xxx. Also, the La Belle location needs some serious service dept reorganize and clean house. Lazy and they could give a F about your time. 3 days and 7 hours waiting for new tires only the have tpms sensor not not installed/tightened, and of course they didn't have time to correct today F Plattners Dodge LaBelle. They seem more worried about their lunch while sitting at the service desk.
Advertise a discounted price that is revealed to include" customer cash" that's not a discount. Sent me their internet listing only to learn there was a typo and that's the wrong price. Advertising no dealer fee only to learn there is a $1,285 "prep" fee. 3 strikes your out. Very deceptive. Sales person seemed embarrassed about the issues when I questioned them.
Tobi Hingson was our sales rep. on a 2016 Town & Country. She was well informed and very personable. We will utilize Labelle Chrysler/Doge again when the need arises and I'll refer her and the dealership to my own clients if and when they ask.
Good prices on vehicles.and.the team.was friendly, just didn't find.the truck I wanted at the process is want .on.to the next.dealer
My experience in purchasing my 2015 Dodge Big Horn was excellent. I spoke with Tobi before going into the dealership and she was very professional. The professionalism continue during and after my purchase of my Big Horn. I continue to be satisfied with the service I receive from the service department and staff at LaBelle Dodge. I would certainly recommend this dealership to anyone purchasing a new Dodge.
Just purchased our second Ram from Labelle Dodge. We drive out of our way to buy from them instead of our local dealer that just wants to sell you something quick. Our salesperson for both purchases was Tobi Hingson. She is very knowledgable and sold us exactly what we wanted. She did not pressure us at any point of the sale. She was able to get us a great price on both vehicles. Will definitely be buying any and all future vehicles from her. We have recommended Labelle Dodge and Tobi to friends and family. Great experience!
Tobi was great. Had difficult time with other dealerships with custom JGC, not so with Tobi and Labelle Jeep. Ordered vehicle great communication through out process. Great price. Great 1st experience with the service department. Going in for 10,000 mile service this weekend.
BOTH TOBI AND ED WERE VERY PROFESSIAL.THEY ANSWERED ALL MY QUESTIONS AND CONCERNS.I WILL DEFINETLY RECOMMEND THEM TO FRIENDS AND RELATIVES.THEY MADE MY CAR BUYING EXPERIANCE A REAL PLEASURE. THANK YOU BOTH.
Our salesperson Tobi Hints on was a pleasure to work with. She did not pressure us in any way, and made sure we found the vehicle that was right for us. She even did a follow up call with us a few weeks later to ensure we were satisfied with our Jeep. I would recommend seeing Tobi if you are thinking about a new vehicle.
If you need service on your car then no problem but don't think about buying a car from them! the service is poor and they are pushy , if you expect a call back from a salesperson, a manager or someone from finance then don't hold your hopes up. if you don't call them you won't here from them at all.
Tobi and Joe made purchasing my new Cherokee a pleasurable experience. They were wonderful to work with! Joe is quite knowledgeable dealing with finances and Tobi was very patient and also knowledgeable about my new vehicle and its technology. Tobi Hingson and Joe Thomas truly made it a nice day. I would definitely make the drive to LaBelle to work with them again. Thank you, Paige Poole
I was dreading the car-buying experience, but Tobi Hingson and Denix Lopez made it painless. They were kind, attentive, knowledgeable, and made me feel at ease dealing in what is unfamiliar territory for me (a single woman without much car knowledge). I was happy to be matched with just the right vehicle for me. I will definitely recommend them.
This is the 4th vehicle I have purchased in my life, and it was the BEST car buying experience I ever had! And it wasn't because of a fancy glass showroom, but because of the patience, HONESTY and a genuine sense of caring I received from my salesperson, Tobi Hingson. After looking at 3 other Jeep dealerships in the greater Fort Myers area - yesterday, I finally found the exact Jeep Wrangler Unlimited I wanted at Labelle Dodge Chrysler Jeep. Anything additional I needed to add to my 4-door Wrangler, Tobi went the extra mile to research and find the ... Read More DealerRater - Oct 22, 2014
Labelle Dodge is not the closest Ram dealership to my home but for the second time in seven or eight years they were able to put together a much better deal than my local dealership. Tobi was a pleasure to work with and I will recommend her and Labelle Dodge to anyone needing a new vehicle.
A very pleasant car buying experience. The dealership is kind-of-like a Mom and pop old fashioned store. Small, but yet very efficient. Friendly atmosphere. I did not once detect that phony I don't care attitude that you get in the large dealerships. I was really susprised at how well I was treated. I sensed that they genuinely cared about satisifying my automotive needs. Tobi is quite knowledgeable, polite, informative and was carefully not to leave any loose ends, so to speak. She is very thorough. What an asset to the dealership!! I will definitely send my friends and neighbors ... Read More DealerRater - Aug 2, 2014
Tobi in a word: Fantastic! Best experience buying a new vehicle yet! I'll be going back to see her for our next new vehicle. Mike, in finance got us a great loan and payment. I'd recommend LaBelle Dodge to anyone, go see Tobi and Mike for the best deal!
Pleasant car buying experience. Tobi and Mike both worked yobfind me exactly what I asked for. Tobi went above and beyond to ensure a smooth transaction.
Tobi Hingson was our contact for an internet purchase. She was polite, professional, informative and handled the transaction efficiently. She is a real asset to your organization. My wife and I were very pleased with our experience at LaBelle Jeep. Michael and Lynn Steiner
Worst car lot of all time I was driving a 2006 Chrysler 300C with gas draining out it and they did know anything about it
Not only Tobi and Denix but everyone involved in the process of our car purchase was great. Tobi was very quick to respond to my emails and Denix was very knowledgeable about the car we wanted, took us out for a nice long test drive even though we were already sold. Got an awesome car for a great price! I will recommend them to all my friends for sure!
This is the 4th Jeep we have purchased from this dealership, and the 2nd one we custom ordered. Tobi made the purchase effortless, from the initial order to the delivery and prep. Everyone at this dealership, from sales to service, are friendly and will take the time to talk to you. The reason we travel from Cape Coral all the way to Labelle is because the people are nice, the sales are easy and customer service is exceptional. We recommend this dealership, and Tobi, to all our friends. We will definitely return when it is time to trade in our ... Read More DealerRater - Oct 24, 2012
Had a hassle free experience at Plattner's Labelle Dodge. Purchased a great car at a great value! Everyone was friendly, and I was very happy with my salesperson, Tobi. I will look here next time I'm ready to purchase! Thank you!!!
Thanks to Tobi we got what we wanted with no hassel. We tried going to the Jeep Dealer here in Brandon/Tampa. And the sales people just tried to push us into a jeep that wasn't us. I knew what I wanted and I was ready to purchase. I was an easy sale. But the boys up here wanted to push me around. Tobi got me the Jeep I wanted AND she brought it to me . . . now that is service.
The next time i'm ready to purchase another Jeep, I would send Tobi my specs and let her ... Read More DealerRater - Mar 23, 2012
Just a note to let you know the Chevy is fantastic. We are really enjoying it. The ride is very comfortable. I was surprised. At first we did not think we would like the tinted windows but as evening drew new it was a for sure item. Joe did't get the glare from the headlights and tailgators that he usually gets. He was estatic about this and I did not have to listen to a lot of "complaining" about it either! lol
He finally found another wheel for it and we are hoping it will be here ... Read More DealerRater - Jan 16, 2009